Janet Jackson legal blitz shocks fans – and prompts an apology

November 2015

Artiste, live events sector



Janet Jackson’s fans have accused the singer and her team of some heavy handed tactics after they posted pictures and short video clips of her current “Unbreakable” tour on their Instagram feeds. Numerous fans have claimed that after posting pics of Jackson live in concert, they’ve received e-mails from the social-media app explaining: “a third party reported that the content violates their copyright.”
One Jackson concert-goer in Los Angeles told Page Six that the morning after the concert, her Instagram account was deleted, “Without warning. Every. Single. Photo. Gone.” Another blogger reported the same issue, claiming they had, “five e-mails from Instagram . . . about the five videos I had posted . . . It seems like Miss Jackson’s [legal] team is on fire. What a shame they don’t understand the times we live in.” Jackson’s team is said to be very ‘struct’ – accredited photographers are given just 30 seconds to catch images at her concerts at the beginning of her set.


A representative for  Instagram blamed the issue on “a bug.” “We have identified a bug that resulted in the removal of accounts that shouldn’t have been removed” adding in a statement “We have fixed the bug and are in the process of restoring the impacted accounts.” Only “repeat infringers’’” accounts will be deleted.
Jackson then took to Twitter to defuse the row, tweeting
Hey you guys, I have been listening… 

I love and appreciate my fans. I want you to know that I enjoy watching the short video clips of how you are Burning It Up at the Unbreakable shows. Please keep posting them.

My team is passionate about protecting the intellectual property we are creating for the tour and possible future projects. It was never their intention, acting on my behalf, to have social media accounts removed. Permitting the use of long clips does present a contractual problem for these projects. I hope you understand. I trust the fans will use their short recordings for their own memories and to share on their social media networks of choice.

I have asked my team to change their approach and allow you to engage socially with these videos.


I know I wouldn’t be here without the love I stand on.

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