Promoter ordered to make refunds in EXO Shanghai fiasco

April 2016

Live events sector



Shanghai’s arts and culture administration has ordered the Chinese promoter of a planned concert by K-Pop boyband EXO to provide a full refund to fans (so called EXO-Ls) after a concert advertised to last three hours finished after just 30 minutes.
The promoter had also promised that all nine members of EXO would perform at least 10 songs ina three hour show. However, one key band member, Lay, was absent, and the 5 song concert lasted barely half an hour, reports allkpop.  Lay was apparently being filmed fo ra movie role. The band has existed as a 12, 11,10 and now 9 piece combination of Korean and Chinese members. In late 2014 two members of the band, Luhan and Kris (Wu Yi Fan) filed separate lawsuit against SM Entertainment asking to nullify their contracts with SME.


Many fans had reportedly paid up to ¥10,000 (approximately US$1,500) for front-row seats, with regular tickets fetching between¥4,000 and ¥6,000 yuan ($600–$900).
Although refunds will be given, EXO-Ls will have to travel to an office block in Shanghai to collect their money, regardless of where they live.

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